After payment confirmation, please allow up to 7 business days for processing and dispatch. Processing may include order verification, preparation, packing, and transfer to the shipping carrier.

After dispatch, standard delivery within the United States typically takes 10–15 business days. These are estimates, not guaranteed delivery dates. Carrier networks, destination, weather, holidays, or other conditions may affect transit time.

When tracking is available, it is sent after dispatch. Carrier scans can take time to appear after a label is created, pickup occurs, or a package transfers between logistics networks.

Please review your shipping address carefully before placing an order. Contact us promptly if a correction is needed. We will make reasonable efforts to help before processing or shipment begins, but changes cannot be guaranteed after that point.

If tracking has not updated for an extended period, the carrier shows delivery but you cannot locate the package, or you have another delivery concern, contact service@cedarwellen.com with your order number and tracking details.